BGO Review
BGO is a well-known UK casino brand. While this online casino is trustworthy and secure due to its license from the UK Gambling Commission (UKGC), BGO is perhaps best known for its advertising campaigns. But can the casino itself live up to its hype?
Bonus
Percentage
Payment Methods
Supported Devices
What We Liked
- Big jackpots
- Slick design
What We Didn't Like
- Steep wager requirements
- Poor bonuses
Welcome Bonus
Anyone who has seen the entertaining television advertising campaigns from BGO will be aware that this is an online casino that prides itself on its casino bonuses.
The welcome bonus is subject to change from time to time, but at the point of writing the new customer promotion available at BGO is a variation on the ever-popular Wheel of Fortune premise.
When the first $10 deposit is made at BGO, players spin a wheel to gain a certain number of free spins. Zero is a possible result here, as is 500, but most players will land between 10 and 50 spins.
Each of these free spins is valued at $0.50 and is subject to numerous terms and conditions. A maximum of $8 can be won per 10 spins, and the total winnings from any amount of free spins from the bonus is set at $150. This bonus is only available to UK players, and does not apply to those using NETELLER or Skrill as a deposit method. There is also a 65x wagering requirement attached to all winnings, which is very high. Based on the huge wagering requirement, its rare any money from these winnings can be easily claimed.
This is a promotion that starts off looking good, but rapidly loses its shine as the terms and conditions become apparent.
Registration
Signing up at BGO casino usually takes a matter of minutes. Players must input some personal details: name, date of birth, gender, email address, and home address, as well as creating a password.
Once this is completed, often customers can then go straight to making deposits and playing games. However, in some cases BGO may request identification documents.
ID requests are for the purpose of age verification and a driver’s license or passport will do. However, if players are depositing huge bankrolls or playing high stakes games, the casino may request proof of income to ensure the money being wagered is coming through valid means.
This is part of the UKGC’s regulations to protect against fraud and money laundering and should take no more than a day or two.
BGO Banking
BGO offers several banking options for customers. The site can take up to 48 hours to process transactions before triggering withdrawals, and all withdrawals have a transaction fee of $3.75 applied. With so many other online casinos providing free withdrawals nowadays, this is disappointing.
The situation gets worse when it comes to the deposit fees. With a charge of 2.5% being applied to all deposits under $700, this will make many casino players think twice about playing with BGO casino.
The payout speed is a little above average, but not enough to be an issue. However, the deposit and withdrawal fees are a big detriment to BGO casino.
Deposit Limits
$15 - $99,999
Withdrawal Min
$20
Withdrawal Max
No max
Payout Speed
2 - 5 Days
Deposit Limits
$15 - $99,999
Withdrawal Min
$20
Withdrawal Max
No max
Payout Speed
2 - 5 Days
Deposit Limits
$15 - $99,999
Withdrawal Min
$20
Withdrawal Max
No max
Payout Speed
0-1 Days
Deposit Limits
$5 - $50,000
Withdrawal Min
$10
Withdrawal Max
$32,500
Payout Speed
0-1 Days
Deposit Limits
$5 - $50,000
Withdrawal Min
N/A
Withdrawal Max
n/a
Payout Speed
N/A
Deposit Limits
$5 - $50,000
Withdrawal Min
$10
Withdrawal Max
$32,500
Payout Speed
0-24 Days
BGO Casino Game Variety & Providers
BGO Entertainment provides some proprietary software, which ensures the opportunity for players to experience some exclusive games. However, it is the range of high-quality software developers outside of BGO that provides the meat of the impressive game selection with this online casino.
The developers providing the games at BGO are: 1X2 Network, Blueprint Gaming, Eyecon, Inspired Entertainment, IGT, iSoftBet, Microgaming, NetEnt, Playtech, Quickspin, Realistic Games, Red Tiger Gaming, SG Digital, SG Gaming, and Williams Interactive.
While this isn’t the biggest list of developers, it does cover all the industry heavyweights (with Big Time Gaming and Yggdrasil being the only notable exceptions), which guarantees a good range of games for players.
BGO Slots
One glance at the slot category, and it’s clear that BGO casino’s main priority is slot games. There are over 1,000 online slots available here, which is one of the largest selections available from a UK-facing online casino.
A wide range of progressive jackpot slots are available for those hoping on a massive win, including the famous millionaire makers from developers Microgaming and NetEnt (Mega Moolah, Mega Moolah Isis, Mega Fortune, Divine Fortune, etc.).
Slots with the Megaways mechanic are also abundant, although the Big Time Gaming collection is missing. Games from newer developers are scarce, but the giants of the industry are all here, ensuring a good combination of classic Vegas slots (Cleopatra, Immortal Romance, Starburst) and new releases for players to try.
The casino platform used by BGO is not conducive with browsing, as there is no way to search for slots via category. If a player doesn’t know what they’re looking for, they have to scan through hundreds of slots waiting for something to jump out. The ability to search by theme, provider, or basically any sub-category would be helpful here.
BGO Casino Table Games
The table games selection at BGO does not remotely match up to its huge slots portfolio. The prominent ‘Live’ tab on BGO’s site may stir an initial buzz of excitement among players. However, that thrill may be followed by a small amount of disappointment when one realizes there are only 10 live dealer games available.
Live baccarat, live blackjack, and live roulette are on offer, but only one of each in all cases, bar roulette. The exclusive BGO games are a good feature in this category, and Age of the Gods Roulette from Playtech is undoubtedly the pinnacle of the selection.
However, the lack of variants and the limited number of games in general mean this selection is not as impressive as players may hope, or even expect it to be.
BGO likes high rollers (as is shown by the fees being waived for deposits over $700) so the limits can be high here. But to be honest, high roller live casino players have much better options at numerous other online casino sites, so this whale hunting expedition is unlikely to be successful for BGO.
BGO Free Games
Most of the games available at BGO (with the exception of the live dealer options) can be played for free after registration. Unfortunately, due to recent changes in UK law, freeplay is no longer allowed by the UK Gambling Commission before registration to limit access for underage players.
This means in order to try the games at the BGO site, players have to sign up and make a deposit, but after that point, unlimited free play can be enjoyed on most of the games here.
Other Games at BGO
There are two categories of game on offer at BGO that would categorize as ‘other’. The first is bingo, and BGO offers a decent selection of bingo games available with various ticket prices and prizes. These are predominantly 75- and 90-ball bingo games, and there are some bingo-exclusive bonuses available. For instance, Playtech’s Age of the Gods continues its relative monopoly on the BGO site by providing the best themed bingo game here too.
Virtual sports games can also be found at BGO casino. Available 24/7, bettors can pick from a decent selection of virtual sporting events to bet on.
BGO Casino Promotions
The main promotion for existing BGO customers is found in the Rewards Hub tab. When players opt-in to this promotion, they build up points by playing casino games, moving up the levels to qualify for bigger prizes.
The levels reset every week, so it takes a lot of playing in a seven-day period to hit the top levels, where bonuses of up to $600 are available (for level 10). The bottom three levels are the most frequently attained by players, and give the chance to earn 10, 20, or 50 free spins, respectively. Full terms and conditions for this promotion can be found at the BGO site.
BGO Casino Mobile Experience
BGO offers a mobile app for players who want to enjoy their casino play on-the-move.
The BGO mobile casino, which is available via a device’s web browser as well as from the App and Play stores for iOS and Android, shows that the operator is aware of the huge increase in mobile gaming popularity.
It could be suggested that more effort has gone into the mobile site than its desktop platform. While there are fewer games available here, there is still an excellent selection of slots and an easy-to-navigate interface (with the exception of the lack of sub-categories that plagues the desktop version). BGO mobile casino looks great, and it’s obvious time has been taken to ensure both the app and the mobile site work well with smaller screens.
Smooth and quick gameplay is ensured for suitably capable mobile devices, meaning that mobile and tablet players don’t have to feel like they’re missing out on the available gaming options.
All banking options available for desktop players are also present here, and customer support is equally available to mobile and desktop players.
BGO Casino Customer Service
Support for BGO customers is available via email at support@bgo.com, and by phone on 0330-094-8055. The phoneline is expensive, however, especially for customers outside of the UK.
The live chat service is the easiest way for customers to contact BGO customer support, however, this is not a 24/7 service. For UK players, live chat availability from 9:00AM to midnight should be fine, but for players from other countries this could prove troublesome, especially if there is a large time difference.
Verdict
BGO is one of the best-known online casinos in the UK. However, the truth is that this is more to do with the quality of the brand’s marketing than the quality of the actual casino. BGO has a good selection of games, but its hefty fees bring the casino site’s rating down.
2.5% fees attached to deposits is enough to deter some players, and the high 65x wagering requirement on the welcome bonus only makes matters worse. There are also limited live dealer games, with the game focus being predominantly on slots (and arguably bingo).
The mobile site is excellent and offers a user-friendly interface. But BGO casino simply feels a little too much like it’s trying to get money out of customers, instead of actually trying to offer competitive services. If this casino site were on the same level as its advertising campaigns, it would be spectacular. Unfortunately, it is not.
Frequently Asked Questions
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Is BGO casino legit?
BGO is an online casino that is licensed by the UK Gambling Commission (UKGC). A UKGC license ensures safety and security for players and their money.
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Who owns BGO casino?
BGO Casino is owned by BGO Entertainment which is, in turn, owned by BGO Group. This privately owned gambling company was launched in 2012.
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How long do BGO withdrawals take?
BGO processes withdrawals within 48 hours. It can take less than this, but 48 hours is the maximum. There may then be a further wait depending on a player’s chosen payment method. For example, card transactions can take up to five days after the process is completed by BGO.
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What is BGO?
BGO is an online casino providing a wide range of slot games as well as other game types including bingo, live dealer games, and virtual sports.
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How do I use my bonus on BGO?
The free spins bonus on BGO can be used as soon as it is won from the prize wheel. This bonus must be used within seven days, and any winnings are subject to a 65x wagering requirement.
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